Understanding the 6 Trauma-Informed Principles
SAMHSA’s National Center for Trauma-Informed Care (NCTIC) and the CDC’s Center for Preparedness and Response (CPR) joined forces to help working professionals better understand how trauma can impact the communities they serve.
Safety is the foundation of any trauma-informed approach. The goal is to create a physically and psychologically safe environment for individuals so that when trauma is experienced, resolve can be achieved sooner. This also means assessing the environment for potential risks and dangers and creating an atmosphere of mutual respect and trust.
Trustworthiness & transparency are essential to ensure people are fully prepared for changes that will affect them in the workplace. This requires a very intentional communication plan for leadership and team members company-wide.
Peer support is critical so that team members never feel alone. This is where employee resource groups add value by creating spaces for people with shared identities to connect. It also involves educating those affected on accessing resources and support systems, such as EAP programs.
Collaboration & mutuality is about Working together with mutual respect. This requires people to be committed to collaboration more than the outcome itself, especially when differences of opinion arise. Effective collaboration will offset the standard hierarchy of leadership.
Empowerment, voice, & choice involves providing individuals with the skills and resources necessary to speak their truth and make decisions about their experience at work. This impacts the dynamics of leadership and power, no longer using the top-down approach but essentially bringing more stakeholders to the table company-wide; specifically, those will be impacted by the decisions that need to be made.
Finally, cultural, historical & gender issues should be considered when interacting, responding, and engaging within the workplace. It is important to understand the history and experiences of groups of people. This provides insight into how people of different cultures, identities, and genders may experience events, projects, overall work culture etc. With this awareness, companies can make better-informed decisions and prevent trauma in the workplace.